Sainapse
Sainapse

Double your live agent's productivity with 'in session' recommendation, autonomous case creation, in call action orchestration and close looping

Sainapse
Understanding intent across languages and acronyms

Understanding intent across languages and acronyms

In session relevance ranked recommendation

In session relevance ranked recommendation

Autonomous case creation

Autonomous case creation

In call action orchestration and close looping

In call action orchestration and close looping

Impact

Improved FCR

Reduced Call time

Cross-channel agent productivity

92% accuracy no touch triaging

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