You will guide, anchor and ensure our impact on our customer’s operations. You will know the nuances of our products, their do’s and don’t’s, migration requirements, change management needs and work with customer project teams to ensure as smooth a transition as possible. You are passionate about solving real world problems on the ground and hence do not mind the travel. You would stay connected with the Lab and keep feeding them back with what worked and what got you stretched. 

Its likely you’ve been with a Consulting or Implementation services firm and wanting to be in deep tech – that’s threatening to change the way you been working so far.

BayesTree is scaling up the North America team. We are looking for driven and ambitious Customer Success Specialists to work on our flagship product – Sentient.  Sentient addresses the end-to-end lifecycle of Service Management across industry domains. Come aboard and be part of a company that challenges the status quo, reimagines solutions and build unprecedented value for customers. Experience an environment that is challenging and gets you out of your comfort zone each day. You will understand the as-is, create the to-be scenario’s and help navigate the customers from as-is to to-be in a seamless manner. We expect that you can work autonomously, think both strategically and tactically, and take full control and responsibility for achieving your goals.

As a customer success specialist your responsibilities will include:

EDUCATION AND QUALIFICATIONS AND COMPETENCIES 

 

Required skills


Preferred skills